FRRR has awarded $213,343 via Telstra’s Connected Communities Grant Program to 30 local groups and not-for-profits (NFPs) across remote, rural and regional Australia for projects embracing technology to foster the resilience, environmental sustainability and liveability of their communities.

This is the first round of Telstra’s Connected Communities Grant Program, which is the core of its new partnership with FRRR (announced February 2023).  The focus of the program is on fostering a resilient community, a more sustainable community or a more liveable community.

Awarded grants range from $1,849, which will be used to provide the Victorian community of Strathbogie with access to free Wi-Fi at the local hall, through to $10,000, for projects such as Collinsville Connect Telecentre Group’s cyber security workshop for older members of their Queensland community.

Loretta Willaton, Regional Australia Executive and Regional Customer Advocate at Telstra, said the program’s impacts go beyond simply supplying internet or technology.

“We’re really excited to see this program beginning to come to fruition and to see funding going to rural communities that have been doing it really tough the last few years.

“This round of grants has highlighted the ways in which digital connectivity goes hand-in-hand with social and cultural connectivity. How these factors complement one another has a strong impact on the liveability of a community, so it makes sense that a majority of funded projects are designed to equip locals with the skills to live, learn and work in a digital society.

“That’s what this program is all about – keeping people connected in the most important sense of the word,” Ms Willaton said.

This round saw most projects fall into the liveability category, with a range of initiatives being funded like the provision of Wi-Fi connectivity, new digital equipment, the training of volunteers and community members to build their digital knowledge, be it for cyber security, social media or simply navigating new computing hardware and software that would contribute to better operations of community events and organisations.

Natalie Egleton, FRRR’s CEO, said that there was a lot of interest in the program, with the Foundation receiving many applications for high quality projects.

“Keeping rural communities connected has never been more important, which was reflected by the strong response we received from communities all over remote, rural and regional Australia.

“Community organisations and local not-for-profits (NFPs) in rural communities are clearly keen to make sure locals have the equipment and the knowledge they need to engage in activities that are often taken for granted in metro areas. That might be spreading important information quickly, increasing opportunities for education or providing access to the electronic resources that become vital in emergency situations.

“With so many impressive initiatives on the table, we are grateful that Telstra increased its commitment this year to more than $213,000. There are so many different ways to keep a community connected, and more importantly, a lot of positive outcomes that can be achieved and we look forward to seeing these ideas come to life,” Ms Egleton said.

Some other examples of the projects being funded are below:

A full list of grant recipients is detailed below.

COVID-19 has impacted rural communities in countless ways, with increased vulnerability and disadvantage being felt in many communities grappling with successive setbacks, including drought, bushfire and existing disadvantages exacerbated by imposed restrictions.

This means FRRR’s work is more important than ever, as Australia emerges from and transitions into new ways of working, living and delivering services.

While FRRR staff are still working from home, they are connecting daily with communities across the country. Below are some of the insights from the calls, queries and requests they are receiving day to day.

There have been high levels of caller concern around the mental health of their communities, given COVID follows several natural disaster events. NSW/ACT Program Manager Jacki Dimond says that there are also increased personal stress levels around not being able to deliver on approved grant activities and / or timelines. She has been spending much of her time considering more project variations than usual.

“Callers have reflected much relief for the support of our flexibility and desire to support them through the variations process to identify alternative activities or delivery mechanisms, such as the Gunning Arts Festival going online, or extending or deferring acquittal periods where needed, ” Jacki noted.

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Vivienne McCrory, Grants Officer for Victoria, SA and Tasmania, echoes Jacki’s comments noting that bushfire affected communities are asking if programs will be assessed the same way due to COVID-19.

“They are still applying, but not sure if the project will still go ahead as planned due to restrictions and whether it would affect their grant chances. They have mentioned exhaustion and frustration over the flow of events since Christmas (on top of the drought).”

Another common theme is while some groups have the option to take activities online, inconsistent telecommunications access and mixed levels of digital literacy means it’s not a realistic option for some groups.

“For example, I received a phone call recently from the Yinnar Memorial Hall over 60’s Exercise group. We have funded the program for two years and up to 40 people were coming each week. They are now delivering the program via zoom and many elderly members are having issues connecting. The internet is also poor in the area!,” explained Hannah Jakab, who works on FRRR’s disaster recovery programs.

VIC/SA/TAS Program Manager Carlene Egan is seeing increased requests to fund local people to take on recovery coordination roles.

“Bushfire affected communities are taking charge of their own recovery with known and trusted people and ensuring funds are directed to where they identify as most needed.”

From a drought support perspective, Deanne Cavalier is seeing reduced volunteer capacity due to COVID-19.

“Conversations with community groups have identified a decrease in volunteering at this time due to the pandemic, as their focus turns towards their families and concerns of job security and general fatigue. Volunteers are often older and health and safety concerns relating to COVID-19 this naturally has had flow-on effects on the capacity of community groups to maintain continuity of services and their ability to maintain momentum on community-focused projects.”

While it’s no longer on the front pages, drought is still a very real issue in large parts of the country as this map of Queensland shows, and this story from WA. 

“Despite the wetter start to 2020, the long-term accumulated rainfall deficiencies continue in many parts of Australia and with these continued deficiencies over an extended period, drought continues to be prevalent across much of rural Australia and recovery will be a slow process,” explains Deanne. 

Meanwhile, Alli Mudford, Program Manager for the Investing in Rural Community Futures (IRCF) program says that it highlights the importance of building capacity, not just funding ‘things’.

“Building good relationships within each community is a critical foundation for success. The benefits from regular facilitated connections (rather than just providing grants) must not be underestimated and the IRCF evaluation has processes in place to incorporate these learnings.

“We are also seeing that capacity change in the not-for-profit sector crosses generations. Insights show that the younger generation are more than willing to work with and across other not-for-profit groups in the community.”

Rural communities are eternal optimists and innovators and despite the challenges, community groups have been able to adapt their models to keep a source of income, such as offering delivery services, making hand sanitiser or face masks. We are inspired by the growing success of community-led solutions – especially the renewal of local media ownership, which is a reversal of media closure trends.