It’s all about networking!

Community stories: 12 December 2022

The population of the District Council of Yankalilla is 5,500, spread across 750 square kilometres within 10 small townships. Some families are geographically isolated, farmers are doing it tough and there are a number of people who are struggling with low income, drug and alcohol issues, as well as family violence. There are not many opportunities for work and no public transport options for those who don’t have a car. While some support services are available in the community, most are outreach and not located in the district. In general, anxiety levels are higher than normal across the population groups. COVID fears and restrictions have added to this anxiety. Community members who are struggling usually want to connect with someone in their district to talk things over and find out what support is available.

The Council’s plan was ambitious – establish the Fleurieu Coast Community Network (FCCN) to foster help-seeking practices and build community connectedness and strength, with a focus of improving mental health. They successfully applied for a $9,000 In a Good Place grant from FRRR, funded by CCI Giving, to launch their plan to engage a coordinator who could provide the ‘first point of contact’ role and upskill community champions to expand the service across the district.

On paper, it was straight forward – set up a network of service agencies and community organisations, create a calendar of events focused on mental health and wellbeing messages, host informal community conversations and support community leaders, by providing them with mental health and wellbeing training. What they didn’t expect was COVID and local restrictions, which changed the planning and execution of all elements of the project plan. But each hurdle was successfully negotiated.

Meetings to form the Fleurieu Coast Community Network (FCCN) were held in a blended format. They received excellent feedback and became very popular within the sector. The Network is now well established, with high levels of information sharing and collaboration across the core group of about 22 organisations, which includes more than 70 service providers, businesses, local agencies and individuals who receive regular updates on FCCN activities and come together to connect, identify community issues and mobilise resources to provide information, advice, support and training.

The original concept of an event calendar was very time consuming to deliver and was not engaging as many people as the organisers had hoped. A decision was made to embed the events and activities within the Council’s web-based calendar and event information is also shared in digital flyer format through the Network emails.

Community conversations were held bi-monthly. This group was facilitated by Skylight Mental Health and themes discussed included community wellbeing during COVID and suicide prevention support. As a result of these conversations and other events, 14 individuals registered as Community Leaders; people who could be called upon by local community members when they needed information or just a friendly conversation. They are seen as a stand-by informal ‘Crisis Response’ group – people who are willing to do what is needed when the situation arises. So far, there has been a food delivery response for people isolated due to COVID or anxiety about COVID, as well as informal support for low income parents.

Because of travel restrictions, the planned community presentations and training offered had to be redesigned. The Network partnered with Country SA Primary Health Network to conduct the Fleurieu Coast Wellbeing Expo, which was very well attended by locals. They also supported the local Gone Fishing Day, which focused on mental health and was attended by more than 80 people; Lullabies of the Fleurieu 2022 for parents engaged over 100 people; No Scaredy Cats for Parents supported 10 families with children experiencing anxiety; and the Now and Next Program for parents of children with a disability.

Excitingly, the Council funded the program from 1 January to 30 June 2022, due to the successful pilot and the impressive involvement from service providers and Community Leaders. This allowed the Project Officer to sustain the momentum and goodwill of the FCCN and facilitate Accidental Counselling Training for Community Leaders.

Claire Taylor from the District Council of Yankalilla said, “This grant has been so influential in assisting our Community Team to establish and consolidate the Fleurieu Coast Community Network. It allowed us to demonstrate that the Network is truly valuable in a small regional district where we have to rely on good connections and relationships to maximise the access to services for our residents.”