Community stories Disaster recovery stories: 1 March 2024
The work of the Wardell Community Organised Resilience Effort (CORE) is an example of how a small town can rally in the face of a natural disaster and be ready for disasters to come. Most days, Wardell is an idyllic spot to live. Lush, green and quiet on the banks of the Richmond River in the Northern Rivers region of NSW. But in 2022, floods devastated the town and others nearby. Wardell had never flooded before, and no one was prepared.
Wardell CORE was set up as a resource centre for emergency donations. Bedding, blankets, clothes, food, medical supplies, water, torches, batteries and tents were all gratefully received. The need was immense. Two years on, Wardell CORE’s primary purpose is still helping affected people. Some are still homeless and many struggle with mental health issues, including PTSD. Their other main aim is to make sure the community is never impacted in the same way again.
Planning for the way forward
During the 2022 floods, mobile and internet telecommunications were impacted, meaning Wardell and the surrounding communities had limited or no communication in many areas until power could be restored or services fixed. Having no communications during a disaster created all kinds of problems – the emergency services people couldn’t share vital information, residents were cut off from family and friends, and there were any number of complexities around ongoing recovery.
After the flood receded, Wardell CORE immediately started planning for the next one, and detailed planning identified a need for a way for the community to stay informed, given the power outage lasted for two weeks or more. CB radio was the solution. They received a $10,000 grant from FRRR through Telstra’s Connected Communities program that funded the purchase of 10 hand-held devices and two base stations, as well as funds left over to support the community with the appropriate training. Through additional fundraising, they were able to install a relay station that helps to extend the signal as far as possible to provide radio reception throughout town and with the nearby communities of Woodburn and Coraki up-river, and Ballina down-river.
Where to next?
The organisation plans to distribute more radios throughout the region to anticipate flood events as widely and comprehensively as possible. Another resilience move they made was installing a Starlink service that uses a network of satellites to provide internet coverage, and installing onsite battery storage so that they will have internet in the event of future power outages.
The team behind Wardell CORE recognises that locals in the region experience high levels of anxiety about weather events, but the low level of digital literacy in the community is a real barrier to disaster preparedness. To resolve this, they’re looking at establishing a program that teaches people how to access and interpret weather apps and other related platforms.
A spokesperson for Wardell CORE explained the impact of the grant they received.
“Without the FRRR grant from Telstra’s Connected Communities program, we would never have been able to put our disaster preparation plans into action. The lessons learned from the 2022 floods meant we knew what technology we needed and where it should be located. But our reliance on small donations meant we could never have afforded it. Now we have the communications we need to feel confident about our ability to protect our people, physically and mentally, from any flood events in the future.”
